GDPR: The Elephant In The Room That Could Be Your Restaurant Chain’s Biggest Opportunity

If you’re a member of the hospitality sector, on May 25, 2018, you will have to comply with the new General Data Protection Regulation (GDPR) when it comes to the handling of customer information.

Why Personalization is Key to Customer Loyalty— and 3 Steps to Foster Both

Today, it’s widely known that it’s more profitable to retain an existing customer than to acquire a new one. And many business owners are aware that personalisation plays a major role in customer[...]

How to Turn St. Patrick’s Day Visitors into Your Restaurant’s Regulars

It’s a classic story: generally responsible types making smart decisions all year, only to get a little too carried away when St. Patrick’s Day rolls around. And as much as they’re warned, they[...]