How to Use Customer Engagement Tools to Build Brand Loyalty

Customer engagement is the depth of the relationship between customer and brand, describing a connection between the two that can encourage awareness and brand loyalty. In an increasingly[...]

How POS Integrations Generate Customer Insights and Actionable Data

POS integrations can pose a challenge for retail and hospitality chains. Getting a POS system to work with different types of data analytics can be a complicated process, particularly for retail[...]

Elephant In The Room: GDPR for Restaurants Presents Loyalty Opportunity

If you’re a member of the hospitality sector, on May 25, 2018, you will have to comply with the new General Data Protection Regulation (GDPR) when it comes to the handling of customer information.