Omnichannel Engagement Lessons from Online Giants

Technology today has provided the hospitality and retail industries with an endless array of omnichannel engagement options for communicating with customers, from Tweets and push notifications to[...]

10 Ways Marketing Automation Can Help You Scale Your Business

If you own a brick-and-mortar store, you’ll know that every second, minute, and hour of your time is precious. Marketing automation can boost customer engagement efforts and save businesses time[...]

Is the Loyalty Club Dying a Necessary Death?

We’ve come a long way since loyal customers in the 18th century¹ received copper tokens that could be exchanged for gifts at a later date. What we had here was the makings of a loyalty club, just[...]

3 Keys to Leveraging Restaurant Data Analytics

With so much affordable and comprehensive data at our fingertips, many large restaurant chains have made restaurant data analytics a priority for creating data-driven restaurants. The restaurant[...]

Como Research: Loyal Customers Visit Businesses At Least Once a Week

by Adam Dvir • July 26, 2018

Customer Data, Customer Loyalty

With the continued collapse of restaurant chains in the UK, it seems even the industry’s key players are struggling to stay afloat.